Privacy Policy

Vedaami Surgitech Private Limited

Last updated: January 2026

Vedaami Surgitech Private Limited (“Vedaami Surgitech”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of the personal and business information of visitors, customers, and institutional clients accessing our website and services.

This Privacy Policy explains how information is collected, used, stored, disclosed, and protected when you visit or interact with https://vedaamisurgitech.in (“Website”).

By accessing or using this Website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information through enquiry forms, WhatsApp communication, email, or direct contact:

a) Personal Information

  • Full name

  • Mobile number

  • Email address

  • City / location

  • Organisation or institution name (if provided)

b) Business & Enquiry Information

  • Product category and product selection

  • Required quantity

  • Bulk or institutional requirements

  • Custom messages or specifications submitted voluntarily

c) Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and interaction data

This information is collected only when voluntarily submitted by the user.

2. Purpose of Information Collection

The information collected is used strictly for legitimate business purposes, including but not limited to:

  • Responding to product enquiries and bulk supply requests

  • Communicating quotations, availability, and order-related information

  • WhatsApp-based customer communication and follow-ups

  • Internal record-keeping and service improvement

  • Legal, regulatory, and compliance requirements

We do not sell, rent, or trade personal data to any third party.

3. Medical & Product Disclaimer (Data Context)

Vedaami Surgitech supplies medical, surgical, diagnostic, and healthcare products only.
No personal medical records, prescriptions, diagnoses, or patient health data are intentionally collected through this Website.

Any information shared by users is voluntary and non-clinical in nature.

4. WhatsApp & Third-Party Communication

By submitting an enquiry or clicking “Send Enquiry on WhatsApp,” you consent to being contacted via WhatsApp, phone call, or email for business communication purposes.

WhatsApp communication is governed by WhatsApp’s own privacy policy.
Vedaami Surgitech is not responsible for data practices of third-party platforms.

5. Cookies & Analytics

This Website may use basic cookies or analytics tools to improve user experience and website performance.

These cookies:

  • Do not store sensitive personal information

  • Are used only for functional and analytical purposes

Users may disable cookies via their browser settings if they wish.

6. Data Storage & Security

We implement reasonable administrative and technical safeguards to protect user information against unauthorized access, misuse, loss, or disclosure.

However, no internet-based system can be guaranteed to be 100% secure. Users acknowledge and accept this inherent risk.

7. Hosting, Website Design & Technical Responsibility

This Website has been designed and developed by an independent freelance service provider and may be hosted on third-party hosting infrastructure.

  • The freelancer/designer is not responsible for business operations, product liability, customer transactions, or legal compliance of the client’s business.

  • Hosting providers act only as infrastructure service providers and do not access, control, or process business data independently.

All responsibility for data usage and compliance rests solely with Vedaami Surgitech Private Limited.

8. Legal Compliance

This Privacy Policy is governed by:

  • The Information Technology Act, 2000 (India)

  • Applicable data protection and consumer protection laws of India

Any disputes shall be subject to the jurisdiction of courts located in Ahmedabad, Gujarat, India.

9. User Rights

Users have the right to:

  • Request access to their submitted information

  • Request correction or deletion of their data (where legally permissible)

  • Withdraw consent for communication

Requests may be sent to the contact details below.

10. Contact Information

For any privacy-related concerns or requests, please contact:

Vedaami Surgitech Private Limited
📍 A/19 Basement, Balram Chamber,
Thakkarbapa Nagar Road,
Indrajit Society, Thakkarbapanagar,
Ahmedabad, Gujarat – 382350

📞 Phone / WhatsApp: +91 94083 34647
📧 Email: support@vedaamisurgitech.in

11. Policy Updates

Vedaami Surgitech reserves the right to update or modify this Privacy Policy at any time without prior notice.
Continued use of the Website after updates constitutes acceptance of the revised policy.

✅ Final Legal Note

This Privacy Policy is intended to protect:

  • The business entity (Vedaami Surgitech)

  • Website users and institutional clients

  • The freelance developer and hosting service providers

by clearly defining roles, responsibilities, and limitations.

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